FCI uses cutting edge technology to ensure accurate and consistent follow-up.

- Ontario Systems Corporation Artiva Agency software
- Ontario Systems Corporation Guaranteed Contacts Predictive Dialer
- Information Access Technology (IAT) CT Center Predictive Dialing (PD) and Interactive Calling(IC)
- McKesson/Relay Health HTP Electronic Eligibility Software
- State-of-the-Art Skip Tracing relationships, including Lexis-Nexis, TransUnion and Experian.
- Nortel Systems Call Center Suite Automatic Call Distribution (ACD) with decision logic
- Custom document management system that interfaces with the Ontario Systems Artiva Agency system.
- Two-Way File Transfer
  Completely HIPAA compliant, we offer our clients the ability to keep their host systems up-to-date with activity on each patient account being worked. 
  Current interfaces with Siemens Soarian, Siemens Invision, Siemens MedSeries4, Meditech, McKesson/HBOC, CPSI, as well as Ontario Systems Artiva
  Healthcare products.

       

Reporting
FCI delivers the financial results and accountability that today’s healthcare organizations demand. Our reporting mechanisms are tailored to your exact needs and preferences.